Shipping Policy

Free shipping on all contiguous U.S. orders over $100.

For orders under $100 (in contiguous U.S.) shipping is $9.99

*We DO NOT ship to PO Boxes.

Processing

The processing time begins from the date you place your order. It usually takes 1-3 business days to process your order. Once we've processed it, we can ship it.

Shipping

Country	Cost	Processing time	Shipping Time
United States	Free - $9.99	1-3 Days	2-4 Business Days

Order Tracking

When your items are shipped out, within 1-2 days you will receive a notification from us via email with a tracking number and a link to track your order.

Can I change my shipping address?

If you need to change the shipping address for your order, please contact us within 24 hours of placing your order at info@houseandholm.com.

Cancellations

If you change your mind before you receive your order, we can accept cancellations at any time before the order has been shipped. Please refer to our refund policy if an order has already been shipped.

Damages & Issues:

If your order arrives damaged or opened, please contact us within 24 hours and we will rectify the situation for you.

Contact

If you have further questions, please contact our customer services at:

Customer Support: 8:00 am to 5:00 pm ( Monday - Friday)

Address: 436 E 36th St, Charlotte, NC 28205

Suite 14

Email: info@houseandholm.com

Phone: (704) 584-9373‬